Shipping & Returns
SHIPPING AND RETURNS POLICY
SHIPMENT AND CANCELLATION POLICY
Order Processing and Shipment
All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will
be processed and shipped the following Monday.
Standard delivery times are as follows:
• Continental US addresses: 3-4 business days from the date of shipment.
• Alaska and Hawaii addresses: 7-10 business days from the date of
• Canada : 4-5 business days from the date of shipment.
• Australia: 10-12 business days from the date of shipment.
Other International Deliveries: The delivery time for international shipments is typically 4-5 days, but
can take up to 7-10 days depending upon location.
Return & Exchange Policy
Product may be returned for any reason within 30 days of original purchase. In order to request a
refund, contact Steps To Knowing God Customer Service at to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be clearly visible on the exterior of any returned package. Reimbursement will be issued
within a period of 30 days of receipt and will be issued in the same manner as the original payment method. Please refer to the CONTACT page on our website for more country specific Customer
Service numbers and email.